We need an active toll free phone number to register complaints about Medicare advantage plan benefits that you aren’t getting because they don’t pay the provider a reasonable amount.
It’s all good news in the beginning but when you try to get some of the services you were promised you can’t find a doctor who provides that service. Most of the doctor’s listed on the Aetna site are wrong. You call them and they tell you they don’t accept it. So, you have to call and call and call and maybe if you’re lucky you find a doctor or massage therapist who actually will accept it. Only to be told that the benefits have changed and they will no longer see you.
1 Like
Why should seniors have to pay a deductible it’s all we can do just to pay for plans A&B then pay a deductible on top is ridiculous.
There needs to be significant change to the Medicare Choice i.e. Medicare part C. The Medicare replacement plans cost the American Taxpayer 20% more per recipient but they severely limit patient access to care such as acute inpatient rehab, specialty services, etc. via extremely rigid pre-authorization process. The same insurance company, such as Humana, United Health Care and the worst of all Aetna will deny Medicare MCO patients needed rehab and other needed care but will approve their private insurance contracted patients for the same service for the same diagnosis. We need to look at reform in which we reduce Medicare copays and costs based on income and do away with the Medicare MCOs or the Medicare MCOs need to be much more tightly overseen by the CMS.
1 Like
Put 1/2" Medicare booklet called “Medicare and You” online at the Soc Sec portal and quit mailing it out. When online, make the booklet - all 127 pages searchable.