Junk Mail Policy for Postal Service
Purpose
This policy outlines the requirements and options available to postal service customers regarding the receipt of unsolicited or junk mail. The aim is to provide customers with control over their mail preferences while ensuring compliance with relevant regulations.
Policy Statement
The postal service recognizes the importance of customer choice in receiving promotional materials and unsolicited advertisements (commonly referred to as “junk mail”). Customers have the right to opt-in or opt-out of receiving such materials. To promote adherence to these preferences, a three-strike penalty system will be implemented for repeated violations.
Scope
This policy applies to all postal service customers who receive mail through the postal system.
Policy Guidelines
Categorize Junk or unsolicited mail such as listed below and allow selective opt in or opt out;
Coupons and local shopping flyers
Community happenings
Services offered
Other
All
1. Customer Options
-
Opt-In Requirement: Customers must actively choose to receive some or all junk mail. This can be done through:
- Online account management
- In-person requests at postal service locations
- Written requests via mail
-
Opt-Out Procedure: Customers who wish to stop receiving junk mail can opt-out through:
- Online account management
- Contacting customer service
- Submitting a written request
2. Notification and Consent
- Customers will be informed about the option to receive junk mail during account setup and through periodic communications.
- Clear instructions on how to opt-in or opt-out will be provided to customers.
3. Three-Strike Penalty System
- Tracking Violations: If a customer opts out of junk mail but continues to receive it, the following penalties will apply:
- First Violation: A formal warning will be issued and placed in the carriers personnel or contract file, reminding the carrier of the opt-in requirement and customer provided notice on how to report further issues.
- Second Violation: A formal notice will be sent to the carrier and added to their personnel or contract file, indicating this is the second violation and providing notice further failure of compliance may result in termination or other administrative actions.
- Third Violation: A formal notice will be sent to the carrier and added to their personnel or contract file, indicating this is the third violation and providing notice lack of compliance has resulted in termination or other administrative actions. The carrier shall not be eligible to apply or be placed into a paid USPS position for 12 months.
4. Data Privacy
- Customer preferences regarding junk mail will be treated with confidentiality and will not be shared with third parties without consent.
- The postal service will maintain records of customer preferences to ensure compliance with opt-in and opt-out requests.
5. Compliance
- The postal service will adhere to all relevant federal and state regulations regarding unsolicited advertising and customer privacy.
- Regular audits will be conducted to ensure compliance with this policy.
6. Review and Amendments
- This policy will be reviewed annually and updated as necessary to reflect changes in regulations or customer needs.
Effective Date
This policy is effective as of [insert date] and will remain in effect until amended or rescinded.
Contact Information
For questions or assistance regarding this policy, customers can contact the postal service customer service at [insert contact information].
