Can we please remove the press one for English prompts on phone calls? English should be a given if a USA phone number is calling a USA phone number. If you want to provide a second language. Then provide a push a button number. If not, English will be assumed.
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I remember a time, when phones were on the wall instead of everyone’s pocket, that you didn’t have to “press 1 for english”. I don’t even remember there being an option.
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Me too!
I think this will send a huge message that says if you don’t speak American then you shouldn’t be calling our government for any reasons
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I feel if you live in the U.S. you need to speak English. It’s wonderful to teach your children, your native language, but if they are trying to become Americans, or have become American, they need to speak English.
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It’s really nuts to see people interviewed on tv that STILL cannot speak english after being inhere for several yrs. The woman I saw being interviewed was being deported and needed an interpreter after being here for 19 yrs. Abolish all phone prompts for other than english. That is the language of the United States of America.
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We should never has to press one for English , in America !
I agree. Our language is english. Period.
Or maybe just give me the choice to speak with a customer service person who is based in America. I’ll pay more even if I have to. Sometimes I can’t understand what they are saying.