Something needs to be done about the Credit Reporting Agencies (Trans Union, Equifax, Experian, and a lesser known one - Innovis.
Trans Union is horrible - if you have a freeze on your acct it’s next to impossible to get it lifted when you’re at a business trying to get credit. Even when I’m at home on my PC (I don’t do financial stuff on my phone) I can’t get it lifted. Their system fails to send me a 2FA code to verify it’s me. Same with email. They keep having me create a new email (I’m up to 5 now) and I STILL don’t get any way to receive their code.
They’ve finally escalated my call to their IT Dept, but I’ve waited over 2 weeks for a call back. I’m done.
And why are all of them outsourced to other countries? What a way to get your identity stolen.